Privacy Policy
This Privacy Policy describes how Jiu Jitsu FLO collects, uses, and shares information when you visit jiujitsuflo.com and when you purchase or use our online course and related services.
> **Not legal advice:** This template is provided for informational purposes only and does not constitute legal advice. Please consult an attorney to adapt it to your circumstances.
Who we are & contact
- Legal entity: Jiu Jitsu FLO LLC
- Email: [email protected]
2) Information we collect
We collect the following categories of information:
- Account & purchase data: name, email, billing address, transaction details, and course enrollment data.
- Payment data: processed by third‑party payment processor Stripe. We do not store full payment card numbers.
- Communications: messages you send us, survey responses, support requests.
- Usage & device data:** pages viewed, clicks, IP address, device identifiers, approximate location, browser type, and similar analytics.
- Cookies and similar technologies: pixels, tags, and SDKs for authentication, preferences, analytics, and advertising.
- User content: posts or submissions you choose to provide (e.g., comments, testimonials).
3) Sources of information
- Directly from you (forms, checkout, account creation).
- Automatically from your device via cookies/SDKs.
- From Kajabi, Google, Klaviyo, ManyChat and Meta.
4) How we use information
We use information to:
- Provide, personalize, and improve the Services and your learning experience;
- Process orders and payments; deliver content; provide customer support;
- Send transactional messages (receipts, account notices) and marketing communications (you can opt out of marketing at any time);
- Monitor performance, debug, and prevent fraud, abuse, or security incidents;
- Comply with legal obligations and enforce our Terms & Conditions.
5) Sharing of information
We share information with:
- Service providers who process data on our behalf under contracts (hosting, payment, analytics, communications, advertising, customer support);
- Business transfers in connection with a merger, acquisition, or sale of assets;
- Legal and safety purposes (court orders, legal process, or to protect rights, safety, and property);
- With your consent or at your direction.
We do not sell your personal information for money. We may permit advertising and analytics partners to collect information via cookies/SDKs, which could be considered a “sale” or “sharing” under some laws. See **Your Privacy Rights** below for opt‑out options.
6) Cookies & tracking
We use cookies/SDKs to:
- Keep you signed in and remember preferences;
- Measure traffic and engagement;
- Support marketing and ad personalization.
You can manage cookies via your browser settings. To opt out of certain interest‑based ads, visit **www.aboutads.info/choices** or **www.youronlinechoices.eu** (not all partners participate).
7) Data retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
8) Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
9) Children’s privacy
Our Services are intended for individuals **13 years and older**. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us to request deletion.
10) Your privacy rights
Depending on where you live, you may have rights such as:
- Access, correction, deletion, portability, and restriction/objection to processing;
- Opt‑out of targeted advertising, the “sale” or “sharing” of personal information, and certain profiling;
- Withdrawal of consent where processing is based on consent.
California (CCPA/CPRA): California residents can request access, deletion, correction, and opt‑out of “sale”/“sharing” of personal information. To exercise rights, use [email protected]. Authorized agents may submit requests with proof of authorization. We will not discriminate against you for exercising rights.
**EEA/UK/Swiss (GDPR):**
- Controller: JIU JITSU FLO LLC
- **Legal bases:** contract performance; legitimate interests (e.g., platform security, analytics); legal compliance; and consent where required (e.g., marketing cookies).
- **International transfers:** We may transfer data outside your country (e.g., to the U.S.). Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) with supplementary measures as needed.
- **Your rights:** access, rectification, erasure, portability, restriction, objection, and the right to lodge a complaint with your local supervisory authority.
11) Marketing communications
You can opt out of marketing emails by clicking “unsubscribe” in any message or contacting us. We may still send transactional or service notices.
12) Do Not Track
Some browsers offer “Do Not Track.” We do not respond to DNT signals at this time.
13) Third‑party links
Our Services may link to third‑party sites or services we do not control. Their practices are governed by their own policies.
14) Changes to this Policy
We may update this Policy from time to time. The “Effective date” indicates the latest revision. Material changes will be announced via the Site or email when appropriate.
15) Contact us
Questions or requests? Email [email protected]
